Terms and Conditions

Effective Date: 02/25/25

Welcome to One Horse Threads LLC ("we," "us," or "our"). By accessing or using our website www.shoponehorse.com (the "Site") and purchasing our products, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read them carefully.

1. Acceptance of Terms

By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree with these Terms, please do not use our Site.

2. Compliance with South Carolina Consumer Protection Laws

We are committed to compliance with all applicable consumer protection laws in South Carolina, including the South Carolina Consumer Protection Code. We do not engage in unfair, deceptive, or misleading sales practices. If you believe we have violated consumer protection laws, please contact us at [your contact email] so we can address your concerns.

3. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this Site and make purchases. By using the Site, you represent and warrant that you meet this requirement.

4. Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information during registration.
• Maintain the confidentiality of your account credentials.
• Notify us immediately of any unauthorized use of your account.

5. Product Information and Orders

• Product Descriptions: We strive to provide accurate product information. However, we do not warrant that descriptions are error-free. If a product is not as described, your sole remedy is to return it in unused condition.
• Pricing: Prices are subject to change without notice. We are not responsible for typographical errors. In the event of an incorrect price, we reserve the right to cancel orders placed at that price.
• Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product or pricing information, or suspected fraud.

6. Payment and Billing

• Payment Methods: We accept [list accepted payment methods].
• Billing Information: You agree to provide current, complete, and accurate billing information. Unauthorized use of payment methods may result in cancellation of your order and legal action.

7. Shipping and Delivery

• Shipping Policy: Orders are processed and shipped on business days. Delivery times are estimates and not guaranteed. Refer to our Shipping Policy for details.
• International Shipping: Additional fees and customs duties may apply for international orders. You are responsible for these charges.

8. Returns and Exchanges

• Return Policy: Items in new, unworn, and unwashed condition can be returned or exchanged within 60 days of delivery. Original shipping charges are non-refundable. Refer to our Return Policy for instructions.
• Defective Items: If you receive a defective or incorrect item, contact us immediately for a replacement or refund.

9. Data Breach Notification Policy (South Carolina Law Compliance)

We take your personal data security seriously. In the event of a data breach that compromises your personal information, we will:

• Investigate the breach immediately and take necessary action to mitigate the impact.
• Notify affected individuals as required by South Carolina’s data breach notification laws.
• Provide clear instructions on how to protect yourself from potential misuse of your information.

If you believe your personal information has been compromised, please contact us at help@shoponehorse.com

10. Intellectual Property

• Ownership: All content on the Site, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws.
• Restrictions: You may not reproduce, distribute, or create derivative works from our content without express written permission.

11. User Conduct

You agree not to:

• Use the Site for unlawful purposes.
• Post or transmit harmful, threatening, or obscene content.
• Interfere with the Site’s operation or security.

12. Compliance with South Carolina Public Records Law

We do not collect, sell, or use personal information obtained from South Carolina public records for commercial solicitation. If you receive unsolicited marketing communications claiming to be from us and suspect misuse of public records, please report it to help@shoponehorse.com

13. Online Marketplace Consumer Protection Compliance

If we engage in high-volume third-party selling on online marketplaces, we comply with South Carolina’s Online Marketplace Consumer Protection Act, including:

• Providing accurate seller information when required.
• Maintaining clear reporting mechanisms for fraudulent activities.

If you suspect fraudulent activity on our platform, please contact us at help@shoponehorse.com

14. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products. Our total liability is limited to the amount paid for the product in question.

15. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles.

17. Dispute Resolution

Any disputes arising from these Terms or your use of the Site will be resolved through binding arbitration in Johns Island, South Carolina, in accordance with the rules of the American Arbitration Association.

18. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the Site. Your continued use of the Site constitutes acceptance of the revised Terms.

19. Contact Information

For questions or concerns about these Terms, please contact us at:

📧 Email: help@shoponehorse.com